Our Policy

Our company's business policy is as follows:

Aman Policy

  1. All work done; Including the services provided by Aman Shipping and Customs Clearance Services (hereinafter referred to as “the Company”); It is carried out in accordance with the conditions detailed here, and no other conditions shall be considered.
  2. The Company operates as a transportation agent and acts only as an agent in relation to the performance, implementation and provision of services to clients, and the conclusion of contracts on behalf of the client with any party or other entity.
  3. The company shall have the right to enter into contracts with regard to the transportation of goods in any way and by any means, as well as the operations of lifting and installing equipment and other goods, or storage or handling of goods by any party within any period of time.
  4. By giving the shipment to Aman Shipping Services, you agree to our terms and conditions set out in this Contract of Carriage on behalf of yourself or any other person related to the shipment, regardless of whether you signed the shipment order or not. Our terms and rules also cover anyone who collects, transports or delivers your shipment. None of our employees, agents or subcontractors are authorized to modify, alter or leave these Terms and Conditions. Where a Shipment has given written or oral instructions contrary to our Terms and Conditions, we will not be obligated to comply with such instructions.
  5. The Client expressly authorizes the Company to perform such acts and acts and to enter into such contracts as referred to in Clause No. 3 on behalf of the Clients.
  6. Customer desires to act either as the owner or authorized agent of an owner of the goods (including any containers or equipment) in connection with any business; It also warrants that it is the party authorized to accept and approve these Terms; Not only on his own behalf and on his own behalf, but also as an agent for and on behalf of the owner of the goods and all other parties who have or become interested in the goods herein (together referred to hereinafter as the “Other Owner”).
  7. The customer warrants that the description and details of any shipment provided by or on behalf of the customer are accurate and correct, and undertakes to indemnify the company for all expenses, losses and fines resulting from inaccuracies, omissions or omissions that are not due to negligence or negligence.
  8. The Company shall have no obligation to declare the purposes of any regulation, statute, agreement or contract as to the nature of the value of any goods, or in connection with any special interests in delivery; Unless expressly requested by customers in writing.
  9. The Company is entitled to receive all brokerage commissions, allowances, bonuses, and other remunerations normally retained or paid to freight forwarders, carriers and insurance brokers.
  10. Any insurance on the shipment is not valid except on the basis of express directions provided in writing by customers to Aman Shipping Services Company, explaining the nature and value of the goods and the extent of the required coverage.
  11. Except under special arrangements agreed in advance in writing; The company will not accept or deal with any harmful, dangerous, flammable or explosive goods or any perishable goods, or cause the company to deal with or handle such type of goods including those specified in the technical instructions of the International Civil Aviation Organization (ICAO), the International Air Transport Association's Dangerous Goods Regulations, International Maritime Dangerous Goods (IMD), the European Convention on the International Carriage of Dangerous Goods by Road (ADR) or any global or local laws applicable to the carriage of dangerous goods; Where the customer shall be liable for all losses or damages arising out of or in connection with the goods, whatever such losses and damages may be arising, and the company shall be compensated for all penalties, fines, claims, damages, costs and related expenses arising therefrom, and the goods may be disposed of, destroyed or dealt with at the exclusive discretion of the company or any other person or party in whose custody those goods are at the relevant times.
  12. Except under special arrangements agreed in advance in writing; The Company will not accept or deal in gold coins, precious stones, jewelry, photographs, precious antiques, livestock or plants.
  13. The company is entitled; at the customer's expense; Making a sale or disposal in the following cases:
    • When the goods are accepted or dealt with on instructions to collect shipment fees or charges or other charges from the consignee or any other party; The customer shall be liable for it immediately when due in the event that it is not paid by that consignee or any other party.
    • Without prejudice to clause No. 5; The Company shall have the right to impose any claim or obligation of the Customer under these Terms and Conditions, or to recover any amounts paid by the Customer under these Terms and Conditions; Not only against or from clients but also; If the company deems it at its discretion; against or from the sender and/or owner.
  14. The Company has no responsibility or liability to the Customer or the Owner for:
    • Any loss or damage resulting from any failure to perform or non-performance on order of the customer or owner, or the failure to perform or damages of the company's obligations (whether such obligations arise under contract or otherwise), unless such loss or damages is attributable to to the willful negligence or default by the Company or its employees.
    • Any consequential or consequential losses; Including losses in profits, losses in the market, losses of goodwill or trade name, or any losses resulting from the obligations of the customer or other owner of any party or entity.
    • Any losses or damages arising from
  15. The compensatory liability of the company - for whatever reasons and even if the losses or damages are unjustified - shall not exceed the value of the lost or damaged goods, whichever is less in any case whatsoever. The compensatory liability of the Company in respect of any item, whether it is a bundle of goods, supplies, services or the entire content of the parcel will be limited to .... Kuwaiti Dinars..
  16. Any claims that are not made or notified in writing, as previously mentioned, are considered null and void.
  17. The Client is obligated to indemnify the Company from all fees, taxes, fines for payments, expenses, damages (including material damages) and financial claims. whether or not caused by the negligence of the Company, its employees or agents; which the Company has incurred or incurred in the performance of its obligations under any Contract to which these Terms and Conditions apply; Including any obligations to indemnify any person or other party for any claims made by that person or other party towards the customer or owner.
  18. No claim will be considered or responded to in the event that it is raised after the lapse of three months from the date of receiving the shipment and collecting the data.
  19. The shipper is responsible on his own behalf; in respect of all costs and expenses including, for example, customs duties or any other fees or taxes in connection with the Shipment, or any expenses in connection with Shipments returned to shipper; Including deposit and storage, as well as the right to dispose in any way with the shipment whatsoever.
  20. The shipper agrees in the event of any refusal to receive the shipment by the consignee, and after notifying the shipper and the consignee by all possible means, whether through e-mail or telephone communications; That means that the company is not responsible for this at all, and has the right to take any action with the shipment after the two-month notice period has passed.
  21. The shipper (the customer and the other owner) agrees with Aman Shipping Services and Customs Clearance to comply fully with the laws and regulations in force in the State of Kuwait in all matters; And to refer those matters exclusively to authorized law enforcement agencies within the State of Kuwait.